FREQUENTLY ASKED QUESTIONS
GENERAL
- Where can I buy Placenta Vitae products?
All products are available at pharmacies and on this official Placenta Vitae website.
- Who can I contact about partnerships or sponsorship with Placenta Vitae?
For any collaboration inquiries please email info@placentavitae.eu
PRODUCTS
- What makes PLACENTA VITAE stand out?
PLACENTA VITAE is an innovative hair care line that focuses on combining the most effective ingredients that help improving hair from roots to ends.
- Are PLACENTA VITAE products suited for women and men?
Yes, both women and men can use PLACENTA VITAE products.
- What are the main ingredients used in PLACENTA VITAE products?
Main active ingredients used in PLACENTA VITAE products are Placenta, Nettle, Capsicum Annum fruit extracts and Panthenol. To find out more click here.
- Are PLACENTA VITAE products are suited for all hair types?
Yes, although the products are recommended for weakened and for hair with a tendency to break and fall out, the line is suitable for all hair types.
- How often do I need to use hair fall prevention lotions?
First set of 12 ampoules - every second day after washing your hair, next set - one to two times a week.
- Do I need to wash out hair fall prevention lotion?
No, simply massage the lotion into the scalp.
- Can I use the same lotion ampoule twice?
No, each ampoule is for single use only.
- Are hair fall prevention lotions oily?
No, although they are enriched with Placenta, Nettle, Capsicum Annum fruit extracts and Panthenol, the lotions have a watery consistency.
- Does the hair stay greasy after using lotions?
No, they become soft and it's easy to comb them.
DELIVERY
- Where do you ship to?
Currently, we ship to these countries - Latvia, Lithuania, Estonia, Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
- What are your shipping costs?
You can check our shipping costs here.
- When will my order be shipped?
All orders are shipped between 09:00-18:00 from Monday to Friday.
- How can I track the delivery of my order?
to track the status of your shipment, use the tracking number we provided you within the email and go to the corresponding website: https://www.omniva.lv/ or https://www.dpd.com/.
- What if I receive damaged products?
If you received damaged goods, please contact us via email by sending us a picture with evidence so we can solve this problem immediately.